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New! Purchase Identifiers Online

Agri-Traçabilité Québec (ATQ) is pleased to announce that a new online purchasing module is now available for SimpliTRACE users that will allow them to order identifiers with regular markings for bovine, ovine and cervid livestock directly via their SimpliTRACE account.

The module, created by ATQ and added to the SimpliTRACE application, provides more flexibility to stakeholders. From now on, stakeholders can order their identifiers and accessories at any time, even outside of the hours of operation for ATQ Customer Service.

It’s that simple! By accessing their online account, users just have to click on the “Order” tab, and then on the “Create” button to complete their order.

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Activity Report 2017-2018

It is with great pleasure that we would like to present to you the 2017-2018 edition of the Agri-Traçabilité Québec Activity Report.

The document presents a summary of operations and reports on the various issues and events that have been central to ATQ's activities this past year.

Continuous improvement has always been a primary concern for Agri-Traçabilité Québec. Hence, in 2017-2018, in addition to its regular activities, ATQ has been involved in various projects such as improving the system’s efficiency for the benefit of the users, increasing the performance of various tools, and working as a service provider for different organizations in the field.

The year was marked by a large amount of constructive energy and impressive results. The organization has carefully developed new partnerships, including with the Canadian Dairy Network (CDN) and Dairy Farmers of Canada (DFC) for the development of the national dairy cattle traceability solution, thus continuing to pursue ATQ’s mission in similar fashion as it has already done with the Canadian Pork Council (CPC).

Agri-Traçabilité Québec would like to sincerely thank the industry’s producers and stakeholders, and all of its partners, for their close collaboration, which has undeniably contributed to the reliability and durability of Quebec’s traceability system.

To learn more, download the 2017-2018 Activity Report

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Price change for bovine, ovine and cervid identification tags

Agri-Traçabilité Québec (ATQ) would like to inform you that it will be adjusting the price of bovine, ovine, and cervid identification tags required by Quebec’s identification and traceability system.

The sale price increase will range from $0.05 to $0.06 per identification tag. Please note that the changes will come into effect on May 28, 2018, and that they will be applied to all bovine, ovine, and cervid production sectors.

To familiarize yourself with the new prices, a detailed price list for each sector will be available as of May 28th, which will also display all the available products. You will find separate price lists for each sector on the ATQ website, which you can access by following this link: www.atq.qc.ca/en/forms. Select the sector of your choice to access the appropriate documents. 

ATQ wishes to remind producers and industry stakeholders that tag and accessory orders must be placed by telephone by calling Customer Service at 1 866 270-4319.

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Agri-Traçabilité Québec Becomes the Service Provider of the National Traceability Solution for the Dairy Sector

Agri-Traçabilité Québec (ATQ) is pleased to announce that it has reached an agreement to become the service provider to create, develop, and host the DairyTrace solution, the new traceability database for Canadian dairy cattle.

This mandate will be part of an agreement between Dairy Farmers of Canada and Canadian Dairy Network (CDN) to ensure the implementation of a system that will meet the highest standards of traceability for Canadian dairy cattle. The system will be in compliance with regulatory requirements as well as with the requirements of the proAction traceability module for Canadian dairy cattle. The DairyTrace initiative, a vision developed by Dairy Farmers of Canada, will be managed by Canadian Dairy Network, which will become the responsible administrator at the national level. The two organizations are very pleased with the significant progress made towards achieving the dairy cattle industry goal of a national traceability system.

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Metallic safety tags for beef and dairy cattle, available from ATQ

Agri-Traçabilité Québec (ATQ) is announcing that, effective October 27, 2017, cattle producers in Quebec will be able to order the Ketchum Kurl-Lock No. 2 metal safety tags that will carry the same last nine digits as the animal’s official tags.

ATQ would like to underline that these are unofficial tags and complementary to the regulatory tags. This identifier in no way removes the obligation for cattle producers to identify their animals with the two official bovine sector tags, which are the RFID-type electronic tag and the Ultraflex visual tag.

It should be noted that this additional tag must bear the same number as the official tags. When producers place their orders for metal safety tags at ATQ, a Customer Service agent will make sure that the numbers in their order correspond to the numbers that are already in their file, or that the order is matched with a new order of official tags.

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For more information

Do not hesitate to contact the ATQ Customer Service department for any additional information on this topic or for any other information.

To contact ATQ Customer Service

Monday to Friday, from 8:30am until 12 noon, and from 1:00pm until 4:30pm

Toll-free number: 1 866 270-4319

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Quebec producers can now make their traceability declarations using a new smartphone app

Quebec producers can now make their traceability declarations using a new smartphone app for Android mobile devices

Agri-Traçabilité Québec (ATQ) is pleased to announce a new application is now available. To provide agricultural enterprises with a user-friendly and easy to use tool, Agri-Traçabilité Québec developed the SimpliTRACE Mobile application which allows producers to make declarations directly from the farm with just a few clicks.

Offered free of charge, this new tool has been designed so that producers can access the entire list of identifiers associated with their file straight from their phones, reducing the risk of transcription errors. Easy to install, SimpliTRACE Mobile is compatible with all electronic stick readers sold by ATQ. The identifier numbers read by the electronic stick reader can then be uploaded in the SimpliTRACE Mobile application without the need to access another computer in order to make the declarations. It should be noted that all types of declarations can be made with the SimpliTRACE Mobile application.

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To learn more about SimpliTRACE Mobile

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Activity Report 2016-2017

Agri-Traçabilité Québec (ATQ) is pleased to present the 2016-2017 edition of its Activity Report.

At the end of last year, ATQ migrated its traceability database over to a new data management system: SimpliTRACE. Such a migration involves changes in the user's routine for making declarations, which is why, during the 2016-2017 year, the team was busy putting in place a variety of tools and providing professional suport to assist users in the transition.

As a reflection of the activities that were at the heart of the organization during the last year, this document contains practical information to guide you when using the SimpliTRACE tool and to assist you in better understanding the changes that have been brought forward. In addition, the publication provides you with an overview of the main achievements at ATQ during 2016-2017.

Agri-Traçabilité Québec would like to thank all the people and organizations that have been close collaborators, from near and far, in the implementation of these measures that will ensure improved quality for all the data entered in the database. Your participation has been the key to success for our traceability system here in Quebec.

To learn more, download the 2016-2017 Activity Report

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ATQ Customer Satisfaction Survey

ATQ would like to thank everyone who participated in our 2016 customer satisfaction survey!

At the end of 2016, Agri-Traçabilité Québec asked a number of producers to respond to a satisfaction survey.

The goal was to evaluate ATQ's client satisfaction with respect to the organization's services and products, and to evaluate the success rate of the communications campaign and the tools used by ATQ in the launch and implementation of the SimpliTRACE application.

Many of you completed this survey and ATQ is proud to share with you a summary of the results!

Customer Service Satisfaction

Legend Legend 1

1 - Quality of the service provided during the handling of your file (wait times, schedule, quality of the information)

1 - Quality of the service provided during the handling of your file (wait times, schedule, quality of the information)

Satisfied to very satisfied: 97,5 %

2 - Attitude of personnel (pleasant, courteous, attentive)

2 - Attitude of personnel (pleasant, courteous, attentive)

Satisfied to very satisfied: 98,5 %

3 - Quality of technical support - Automation

3 - Quality of technical support - Automation

Satisfied to very satisfied: 94,2 % 

4 - Overall level of satisfaction for services and products

4 - Overall level of satisfaction for services and products

Satisfied to very satisfied: 93,75 %

      

SimpliTRACE - use and communication

Legend   Legend 2

1 - Do you use the SimpliTRACE application to transmit data to ATQ?

1 - Do you use the SimpliTRACE application to transmit data to ATQ?

To sign up for simpliTRACE, please call ATQ Customer Service:

From 8:30 am to 12:00 pm and from 1:00 pm to 4:30 pm,  Monday to Friday

Toll free: 1 866 270-4319

2 - If you do not use SimpliTRACE, how do you transmit your declarations to ATQ?

2 - If you do not use SimpliTRACE, how do you transmit your declarations to ATQ?

To sign up for simpliTRACE, please call ATQ Customer Service:

From 8:30 am to 12:00 pm and from 1:00 pm to 4:30 pm,  Monday to Friday

Toll free: 1 866 270-4319

3 - In general, are you satisfied with how simpliTRACE functions?

3 - In general, are you satisfied with how simpliTRACE functions?

4 - Do you encounter problems when using SimpliTRACE?

4 - Do you encounter problems when using SimpliTRACE?

Do you have any questions about how SimpliTRACE works or do you encounter problems when using the application? We invite you to communicate directly with our Automation Service as follows: 

ATQ Automation Service: Monday to Friday, from 8:30 to 4:30 

Tel: 450 677-1757 ext. 3, Toll free number: 1 866 270-4319 ext. 3 email: This email address is being protected from spambots. You need JavaScript enabled to view it.

5 - Did you find that enough information was provided to prepare you for the launch of SimpliTRACE?

5 - Did you find that enough information was provided to prepare you for the launch of SimpliTRACE?

6 - Do you think that there is enough information available regarding how SimpliTRACE functions?

6 - Do you think that there is enough information available regarding how SimpliTRACE functions?

Did you know that there are video tutorials available on SimpliTRACE?

To allow users to familiarize themselves with the SimpliTRACE system, ATQ has made a series of information videos. These video capsules, or tutorials, were developed with the goal of training users at a distance. Available at www.atq.qc.ca/en/tutorials, these tutorials are 3 to 6 minutes each and they explain SimpliTRACE using visual representations of the steps to follow, along with a voice description.

We invite you to watch these videos to better understand how simpliTRACE works, it only takes a few minutes!

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Ovine tags with the letter "E" will soon be available

** Notice to lamb producers **

We would like to remind you of the importance of checking your current inventory of ovine tags if you use marking with the letter for the current year.

The production of letter "D" tags will cease at the end of November.  So, you have until December 2 to order and pay for tags with this type of marking for any lambs born from now until the end of December, 2016.  As of Monday, December 5, the letter "D" ovine tags will no longer be available and will be replaced by letter "E" tags for any lambs born in January 2017 onwards.

Contact us at 1 866 270-4319 for more information.

Agri-Traçabilité Québec would like to thank you in advance for your cooperation.

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Agri-Traçabilité Québec is proud to be associated with the Partenaire Bœuf Québec program. ATQ ensures traceability for all cattle in Quebec, from farm to slaughter. Its identification system makes it possible to trace back the identified steer to his farm of origin and to know all his movements during his life.
 
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